Frequently asked questions

What is BroncoNav?

BroncoNav is a ride service that provides safe transportation across Western Michigan University campus for students registered with WMU Disability Services for Students.

Who can use BroncoNav?

Any WMU student with a @wmich.edu email can register. The service supports students registered with WMU Disability Services for Students.

How do I schedule a ride?

Create an account with your @wmich.edu email, sign in, and use the 'Request a ride' page on your student dashboard to choose your pickup location, destination, and time.

How far in advance do I need to request a ride?

Rides must be scheduled at least one hour in advance.

Can I schedule recurring rides?

Yes. When requesting a ride, mark it as recurring and set an end date. Weekly rides are generated automatically on weekdays, and you can cancel any of them from your dashboard.

Is there a cost?

No. BroncoNav is a free service for eligible WMU students.

What if I need to cancel?

You can cancel a ride any time before it is completed from your student dashboard.